Ticketing
Tickets are non-transferable.
We offer a waitlist option for sold-out shows. Click ‘Join Waitlist,’ and if a ticket becomes available, SeeTickets will contact you with further instructions.
Follow us on Instagram @subtchicago for updates and pre-sale codes. We also send out a weekly newsletter with show info, which you can sign up for on our homepage.
Limited tickets for the event will be available at the door with a one-in one-out policy. When one customer leaves, the next in line may purchase a ticket. If you see on our website that tickets are available at the door on the day of the show, we recommend showing up early. We honor purchased tickets first.
Please contact See Tickets customer service via their website (Monday – Friday 3PM-8PM CST) or phone number: 323-908-0607 or 855-235-2867 (Monday – Friday 10AM-2PM CST) or email help@seetickets.us for a 48-72 hour reply. The call center is not staffed on weekends unless there is a major event cancellation.
All of our tickets are sold directly through SeeTickets. Please be aware that scalpers sometimes buy our tickets and sell them through other platforms. Third-party purchases are made at your own risk. SeeTickets cannot intervene with any third-party transactions. We cannot guarantee customer support for tickets purchased from other websites or unauthorized dealers.
Check that your billing address is correct.
Check your Junk / Spam folders and search seetickets.us in your mailbox.
All sales are final. We are unable to offer refunds for unused tickets or for guests who are denied entry due to improper/missing identification. Event times and lineups are subject to change without notice.
If a show is postponed, you will be contacted via SeeTickets with information regarding the refund policy and protocol as set forth by the event coordinator.
If a show is canceled, refunds are processed automatically and will appear in your bank account within 5-7 business days (“business days” exclude weekends & holidays). This time period is subject to variation depending on your financial institution.
In the event of a cancellation or postponement, you will be contacted via Seetickets with any information regarding the refund policy and protocol as set forth by the event coordinator. For fully canceled events, refunds are processed automatically so there is no need to contact us. Refund credits usually appear in your bank account within 5-7 business days after being issued through our processor (please note: “business days” do not include weekends or holidays.) This time period is subject to variation depending on your financial institution.
Please contact See Tickets customer service via their website (Monday – Friday 3PM-8PM CST) or phone number: 323-908-0607 or 855-235-2867 (Monday – Friday 10AM-2PM CST) or email help@seetickets.us for a 48-72 hour reply. The call center is not staffed on weekends unless there is a major event cancellation.